Frequently asked questions
Answers about sealed translation, notarised translation, apostille, consular legalization, powers of attorney and how quotes work.
Frequently asked questions
Why are there no prices on the website?
Cost depends on document type, length, language, destination, legalization route and deadline. We confirm the route first so you never pay for steps you do not need.
What changed when China joined the Apostille Convention?
Since 7 November 2023, Chinese public documents for member countries only need an apostille instead of embassy legalization, and apostilled documents from member countries can be used in China directly.
I am not in a city where you have an office. Can you still help?
Yes. Send documents by courier or online, and we return them to any address in China or abroad.
How do I pay?
Once you accept the quote, we send payment options. Invoices are available for companies.
Are my documents kept confidential?
Yes. They are used only for your order, and electronic copies are deleted on request when the job is done.
Which authorities accept a sealed translation?
Exit-entry, public security, courts, universities, social insurance and market regulators routinely accept translations sealed by a qualified company with credentials attached. If an office has a special requirement, we tell you before starting.
Can I just send a photo?
Yes. A clear photo or scan is enough to translate from. You receive a sealed paper copy and a PDF.
How long does it take?
Standard certificates are usually ready in 1 to 2 business days, and same-day service is available. Longer files are scheduled by page count.
Can I use an apostille for my destination country?
It depends on whether the country is a member and whether the convention applies between it and China. Check our country pages or ask us; we confirm case by case.
Do I still need the embassy after an apostille?
No. The apostille replaces consular legalization, which is the main benefit of the convention.
What about Hong Kong and Macau documents?
Hong Kong and Macau each have their own apostille authorities, and we can arrange both.
What is 'double authentication'?
The common name for the two steps: authentication by China's foreign affairs authorities, then legalization by the destination country's mission.
Can you legalize commercial documents?
Yes. Invoices, certificates of origin, contracts and authorisations are routinely legalized for trade and tenders in the Middle East, Africa and Southeast Asia.
How long does it take?
Typically 7 to 20 business days depending on the embassy. Some missions offer express service.
How is a notarised translation different from a sealed one?
A sealed translation is guaranteed by the translation company. A notarised translation is a certificate issued by a notary office and carries more legal weight; most immigration offices, universities and courts abroad ask for it.
Do I have to visit the notary office?
Some matters need you or an authorised person present, others can be handled remotely, depending on the notary office. We tell you which applies when we quote.
What comes after the notarial certificate?
Usually an apostille or consular legalization so the destination country accepts it. We can handle both.
Can you draft the power of attorney?
We draft bilingual POAs to your instructions and the receiving body's template. For complex legal matters we recommend also consulting a lawyer.
Do I have to sign in person?
Signature notarisation generally needs you present, or a remote method the notary accepts.
Request a quote
Tell us what the document is and where it will be used. Attach a scan or photo and we will send an exact price and timeline.
Prices depend on document type, length, language pair, destination country and deadline, so every job is quoted individually. Send a photo or scan and we normally reply within one business day.
Or contact us directly
- Email info@abc-offices.com
- Call +1 315 820 1187